Privacy Policy

This Privacy Policy explains how MobileOne ("we", "us", "our") collects, uses, and protects information when you use the MobileOne ERP software, our website (mobileone.in), and related services (the "Service"). By using the Service, you agree to this Policy.

1. Information We Collect

• Account information: name, business name, email address, mobile number, and login credentials.
• Business data: the inventory, sales, customer, repair, and billing records you enter into the Service.
• Payment information: subscription payments are processed by our payment partner (Razorpay). We do not store your full card, UPI, or bank details on our servers.
• Usage & device data: log data, device/browser type, and basic analytics to operate and improve the Service.

2. How We Use Information

• To provide, operate, maintain, and improve the Service.
• To process subscriptions, send invoices, and manage billing.
• To send account, transaction, renewal, and support communications (email/WhatsApp).
• To provide customer support and respond to your requests.
• To keep the Service secure and prevent fraud or misuse.

3. Sharing of Information

We do not sell your personal data. We share information only with:

• Payment processors (e.g., Razorpay) to complete transactions.
• Service providers (e.g., cloud hosting, email/messaging) who help us run the Service, under confidentiality obligations.
• Legal authorities where required by law or to protect our rights.

4. Data Storage & Security

Your data is stored on secured cloud infrastructure and protected with reasonable technical and organizational measures. While we take security seriously, no method of transmission or storage is 100% secure. You are responsible for keeping your login credentials confidential.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service and comply with legal obligations. You may request deletion of your account data by contacting us.

6. Your Rights

You may access, correct, export, or request deletion of your personal data by emailing sales@mobileone.in. You retain ownership of the business data you enter.

7. Cookies

Our website may use essential cookies and similar technologies to keep you logged in and to understand usage. You can control cookies through your browser settings.

8. Children

The Service is intended for businesses and is not directed to individuals under 18.

9. Changes to This Policy

We may update this Policy from time to time. Continued use of the Service after changes means you accept the updated Policy.

10. Contact

MobileOne (MobileOne ERP)
Email: sales@mobileone.in
Vikhroli East, Mumbai, India