The Housing Development Finance Corporation Limited (HDFC) was amongst the first to receive an 'in principle' approval from the Reserve Bank of India (RBI) to set up a bank in the private sector, as part of the RBI's liberalisation of the Indian Banking Industry in 1994.

As part of their mobile enablement initiative wherein loan officers and collection agents were empowered, HDFC decided even in early 2005 to deploy a mobile application integrated with their back office system to give visibility into borrowers and their current status to loan recovery officers on the field. The mobile loan collections application was deployed with 200+ users at HDFC.

Godrej Consumer Products is india's leading FMCG company which needs no introduction

In order to automate the process of dealer sales agents capturing orders at retail outlets, Godrej has deployed goMobile with 400 dealer sales agents.

As one of India's most innovative companies, Tata Chemicals has employed a complete unified communications strategy to address different information needs of its employees via SMS, Voice, Mobile Data, Web and with Interactive PDF forms.

All of these clients reach via a single and homogenous IT architecture represented by the goMobile Enterprise Platform into their ERP system. Tata Chemicals is now a real-time enterprise.

With the challenge of competing tier-1 players such as Fedex, Blue Dart and others, the only way forward for Elbee Express was to create product differentiation via innovation in their business process.

Elbee Express has deployed goMobile to be able to send an instant proof of delivery to its financial services customers thereby decreasing the risk of credit card fraud and has won many customers in this space since.

With the challenge of increasing growth and the need to create unique and deep relationships between their medical representatives and their ecosystem of doctors and chemists, DRL decided to implement SAP CRM and complement their existing deployment of SAP ERP.

SAP Netweaver Mobile was then deployed to provide real-time access into SAP ERP, SAP CRM and SAP BI from a mobile application to all medical representatives. DRL today is a real-time enterprise with the capability to convert transactions into actionable intelligence for the field.

Operating within three product segments, Progress-Werk Oberkirch AG has established itself as one of the world's leading developer and producer of complex metal components and subsystems for automobile safety and comfort. The company develops and produces these high-tech components often with volumes in million units.

PWO decided to automate the entire pre-procurement process which includes all processes right from the identification of demand for material at a project site to the issuance of a RFP for procurement, sending the RFP to suppliers as configured in SAP ERP, receiving bids from suppliers, conducting multiple rounds of negotiations with suppliers, sharing specifications and engineering documents with suppliers and finally choosing one supplier among those who have bid such that a purchase order is created in SAP ERP. GoMobile empowers this process at PWO.

is well known by its brand name SUPER Gas in India. SuperGas is a 100% owned subsidiary of the family owned Dutch business group SHV Holdings NV. The Group established more than 110 years ago now operates in 45 countries.

Supergas was on an expansion spree beginning 2008 and started to create filling stations for their LPG across the country. As their operations were centralized in Hyderabad with customers spread across the country, Supergas needed a mobile point of sale solution whereby sales at each individual Auto-LPG Distributor could be recorded in real-time and parallel, customer loyalty could be rewarded by way of a loyalty management solution. Supergas deployed GoMobile Point-of-Sale and GoMobile Customer Loyalty Management to meet this challenge.

Today, with its rich repertoire in offering unique Floor Tiles, Mosaico, Wall Tiles and Marble, Nitco has gone to become the most preferred name and the ideal choice of millions of house-holds and the real estate fraternity. Winning 13 Capexil awards for innovation and design is the perfect testament to all of its achievements.

Nitco Tiles is also a SAP Pinnacle Award winner. This award recognizes their innovative usage of IT. As part of the same, Nitco Tiles embarked on a mobile sales automation initiative with the objective of empowering their sales representatives and sales managers. Nitco sales representatives visit dozens of dealers each day and book orders. They needed an application to create a quotation and request a certain discount for a dealer – all of this integrated to SAP ERP and on a Blackberry device. The sales manager needed a mobile application to approve requests for discount by his sales representatives. As managers were using a Nokia E-series phone, an application was to be made available on this device.
Nitco has deployed GoMobile Sales for SAP ERP.

The Eastman Kodak Company established in 1888, has led the way with an abundance of new products and processes to make photography simpler, more useful and more enjoyable.

Kodak in India encountered a daunting challenge of having to track secondary sales of their products across the retail chain. While Kodak had appointed so-called promoters in each of the stores, whose job was to collect not only the daily sales and stock information of Kodak but also competitor sales information, the challenge was one of collecting all of this information daily from about 500+ stores and consolidating this data on a daily basis.

Kodak deployed GoMobile Sales Tracking on SMS such that all their in store promoters send in a SMS of daily sales and stock for Kodak and competitor brands. GoMobile sales tracking then consolidates all of this information on a real-time basis and displays secondary product movement statistics to Kodak. GoMobile sales tracking also sends a consolidated report of daily sales across the retail chain to Kodak sales managers such that immediate decisions for brand movement can be taken.

Lucas - TVS was set up in 1961 as a joint venture of Lucas Industries plc., UK and T V Sundaram Iyengar & Sons (TVS), India, to manufacture Automotive Electrical Systems. One of the top ten automotive component suppliers in the world, Lucas Varity was formed by the merger of the Lucas Industries of the UK and the Varity Corporation of the US in September 1996.

Like any other mature business entity, Lucas has deployed SAP ERP for all of their enterprise processes. Lucas felt the need however to alert their field force and business partners on certain events occurring and captured in SAP ERP (stock levels, price changes, approvals, outstanding payments, etc) and also allow their field force as well as dealers to query information from within SAP ERP – both of these using SMS as a channel as this provides true device independence.

Lucas also wanted to be able to design their own queries and alerts such that they aren’t dependent on a 3rd party for changes in their business.

Lucas has deployed GoMobile SMS platform for creating queries and alerts and managing a full two-way communication with their field force and business partners.

AFL brings to you an extensive Express and Logistics network offering a range of value-added services.

With the challenge of competing tier-1 players such as Fedex, Blue Dart and others, the only way forward for AFL was to create product differentiation via innovation in their business process.

AFL has deployed GoMobile Logistics to be able to capture an instant proof of delivery via a digital photograph of all packages delivered to their logistics customers such that the POD is available to the consignor in real-time. This has led to a reduced delivery to cash cycle and has increased product innovation for AFL.

Voltas is one of the world's premier engineering solutions providers and project specialists.

Founded in India in 1954, Voltas Limited offers engineering solutions for a wide spectrum of industries in areas such as heating, ventilation and air conditioning, refrigeration, electro-mechanical projects, textile machinery, mining and construction equipment, materials handling equipment, water management & treatment, cold chain solutions, building management systems, and indoor air quality.

Voltas has identified two key areas of their business for mobile enablement:

The lead to cash cycle
The service management cycle

Voltas has deployed GoMobile CRM to help all of their business units manage the lead to cash cycle. Voltas sales representatives today use GoMobile CRM to capture leads, assign leads to their branches, follow up on leads, create quotations and orders on the go. The solution is integrated with SAP ERP in real-time such that the order to cash cycle is reflected in SAP ERP.

Voltas has deployed GoMobile Service Management to help their electromechanical business unit manage their service management cycle. The solution is extremely collaborative and involves the call center, their 3rd party service providers and their service technicians such that the overall cost to serve is reduced by creating a real-time service management chain.

Al Shirawi FM is a full fledged Facilities Management Service Provider. They undertake the maintenance of all kinds of Assets for a Villa, Cluster of Villas or the one community etc.

Al Shirawi FM has decided to automate the process of providing the maintenance services intimation and details over mobile to the service managers and technicians so that the service activity completes with in the SLA compliance.
As part of their mobile initiative supervisors and technicians are provided with a mobile application where in they can view the assigned tasks to them and act on it immediately. Also the scan barcode feature of the application empowers them with the details of the product on which they have to work, hence minimizing the chances of working on another product which is not registered with them for maintenance or service.